Shipping policy
At True Renewal, we work hard to get your order to you as quickly as possible. Here's everything you need to know about how we ship.
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## Processing Time
All orders are processed and shipped from the United States. Once your order is placed, please allow 1 to 5 business days for processing and fulfillment before your order ships. You will receive a tracking number via email as soon as your order is on its way.
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## Domestic Shipping
We currently ship within the United States only via USPS. Standard delivery typically arrives within 2 to 4 business days after fulfillment.
Please note that shipping to Alaska and Hawaii is currently unavailable. Orders cannot be shipped to US military bases.
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## Free Shipping
Free shipping is available on qualifying orders. Shipping rates for all other orders are calculated at checkout based on your order size and location.
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## Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can use this to track your package directly through the USPS website.
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## Contact Us
Have a question about your shipment? We're here to help.
shoptruerenewal.com/pages/contact
*Please allow up to 24 hours for a response.*